Address: 4025 – Debrecen, Bajcsy-Zsilinszky Street 11
Phone (Reception): +36 52 888 600 or from the room via the in-room phone by dialing 9

E-mail: hb7t5@accor.com

GPS coordinates: 47.529 / 21.639

Parking:
Available in our underground garage with 59 spaces (including 2 spaces for guests with reduced mobility and 4 spaces for guests arriving with electric vehicles – with charging facilities) for an additional fee. Surface parking is also available in the adjacent area, including parking facilities for buses.

Official currency: Hungarian Forint (HUF)
Time zone: Winter GMT+1, Summer GMT+2
Climate: Temperate continental

A complimentary service available at the hotel reception.

Smoking is strictly prohibited throughout the entire hotel. Smoking is only permitted outside the building in the designated smoking area.

For individual guests, rooms are available until 12:00, and for groups until 10:00 on the day of departure. A luggage room is available 24 hours a day, and luggage assistance can be requested. The hotel does not assume responsibility for the contents of unlocked luggage.

Daily linen change (upon request), baby cot, extra pillow, extra duvet, wake-up service, daily towel change (upon request), fax and photocopying service, various pillow types, bathrobe upon request, adapter, mobile charging cables (with deposit), sewing kit, toothbrush, toothpaste, comb, razor, body lotion, umbrella, baby amenities.

Reception is available 24/7.

EXTRA PILLOWS

Pillow: 50 × 75 cm, 100% cotton cover, 100% GRS polyester ball filling, available in 2 firmness levels.

Memory Bamboo Pillow: 50 × 70 cm – Helps reduce neck muscle pain and supports faster muscle recovery. Recommended for guests who value restorative sleep.

Memory Air Plus Pillow: 52 × 32 × 12 cm – Made of viscoelastic polyurethane foam (memory foam), which is significantly denser than traditional foams. This material allows the pillow to return to its original shape after every use. It supports the cervical vertebrae during sleep, helping to keep the spine straight.

Satin Wool Pillow: 50 × 70 cm – Elegant, natural-colored pillow with a silky shine and soft, skin-friendly surface. Wool can absorb up to 40% of its own weight in moisture, ensuring a continuously dry and warm feeling throughout nighttime regeneration.

These additional comfort items can be requested at the reception, subject to availability.

Check-in online 48h before you arrival. Our team will have carefully prepared for your arrival and your room key will be ready! Fast check-out; return your key without having to wait: Your check-out is complete. Your invoice will be sent by e-mail after departure. For detailed information please contact our colleagues at reception.

On the lobby level, our 24/7 Maxibar is available for your convenience, offering beverage and snack vending machines where you can purchase your favorite refreshments and snacks at any time. This service is especially practical for early departures or late arrivals. All items are payable at the reception.

A discreet printing option is available using the printer located in the lobby. Photocopying and scanning services are available at the reception.

These services are provided by an external partner. Please inform the reception of your request. The service is available for an additional fee, which is invoiced directly to the guest by the provider.

Bicycle/scooter rental: 8000 HUF / vehicle / 4 hours.
Charging stations for electric vehicles are available—please ask at the reception for details.

Massage services are available through an external partner at the Aquaticum Thermal Spa, during its opening hours. Payment is made on-site directly to the spa. If you wish to book a massage, please contact the reception.

The hotel can provide this service through an external service provider. If you wish to use this service, please contact reception.

For the following requests, please contact the Reception, we are happy to assist you: message handling, sightseeing, ticket reservations, programs, car rental, bicycle and scooter rental, transfer or limousine service, taxi ordering, doctor. Certain services may be subject to an additional fee.

These services are provided by external partners. For the available program options, please inquire at the reception. Depending on the selected program package, additional fees may apply.

The hotel can provide this service through an external partner. If you would like to use the service, please contact the reception for assistance.

À la carte opening hours: 12:00–22:00

Buffet breakfast with service:
• Weekdays: 6:30–10:00
• Weekends: 7:00–11:00

Bar: 11:00–23:00

The menu and beverage list are available on our website (www.mercuredebrecen.hu) and through the QR code in the digital guest directory.

A selection of regional flavours can be found on the menu.

Executive Chef: Károly Balogh

We are happy to serve your breakfast selection, dishes, and drinks directly to your room. Please view the menu and beverage list in the digital guest directory.

Room service is available from 07:00 to 22:00.

To place an order, please use the Room Service/Restaurant button on your in-room telephone.

Regional specialities are also available on the menu.

A dietary kitchen is available for guests with special dietary requirements. An additional charge may apply depending on the special diet requested. Please inform the reception of any dietary needs upon arrival.

All rooms are equipped with individually controlled air-conditioning.

Our double rooms are equipped with 180 × 200 cm beds, while our twin rooms feature 90 × 200 cm beds.

In accordance with our environmental guidelines, bed linen is changed every 3 days, or upon request.

Complimentary Wi-Fi is available in all guest rooms and throughout the entire hotel.

How to connect?
Wi-Fi network name: Mercure Debrecen
Wi-Fi Connection Guide:
• Connect to the Wi-Fi network: Mercure Debrecen
• For the full Wi-Fi experience and unlimited internet usage, please register for our loyalty programme.

For further details about the programme and all its benefits, the reception is available 24/7.

(If you prefer not to participate in the loyalty programme promotions, a limited 24-hour access option with reduced bandwidth is also available.)

Our hotel is pet-friendly. Pets are welcome in all room types for an additional fee. Pets may be walked in all public areas except the restaurant. Each pet receives its own sleeping mat and feeding bowl in the room. A maximum of 2 pets are allowed per room.

This service is provided by an external partner and is available Monday to Friday. There is no laundry service on Saturdays, Sundays, or public holidays.

Clothing handed in by 9:00 a.m. on weekdays will be returned by 11:00 a.m. the following day. Items handed in on Friday will be returned on the first working day after the weekend.
A laundry bag and form can be found in your room and at the Reception.

Your in-room minibar contains snacks, soft drinks, and alcoholic beverages, which are charged to your account once opened. The minibar is replenished daily.

All our rooms are equipped with an elegant Nespresso coffee machine, with coffee capsules provided. A kettle is also available with a selection of teas and instant coffee.

All rooms are non-smoking. Smoking is only permitted in the designated smoking areas located next to the hotel entrance. For the comfort of our future guests, the hotel reserves the right to charge a € 200 cleaning fee if this rule is not followed.

Hygienic mattress protector (encasing), 2 pillows per person, slippers, shoehorn, shower cap, vanity kit (nail file, cotton swabs, cotton pads), cosmetic tissues. For guest convenience, an iron and ironing board are also included as standard room equipment.

Each room is equipped with a pen and notepad, ensuring you can comfortably take notes during your stay—whether it’s for writing down important information, planning your activities, or capturing a spontaneous idea.

In the folder placed in your room, you will find neatly packed letter paper and an envelope. These are available at any time should you wish to write a personal message, postcard, or formal letter.

Housekeeping service is available daily between 08:00 and 16:00. If you do not wish to be disturbed or prefer to skip housekeeping, please place the “Do Not Disturb” card on your door handle, and our colleagues will not enter your room.

Each room is equipped with an in-room safe that can be secured with a personal code and used free of charge. The hotel does not assume responsibility for valuables left in the guest rooms.

Tap the button below for the list of TV channels, or scroll down to the bottom of this page.

Enjoy our Google Chromecast service. Simply connect your device to the TV and stream your favorite apps such as Netflix, Spotify, or YouTube.

Our hotel’s conference rooms are available for hosting banquet events. If you are interested, please inform the reception. Banquet services are subject to availability and can be arranged with a personalised offer. Please contact the reception with your request.

Our hotel’s conference rooms are suitable for hosting plenary sessions and breakout meetings. If you are interested, please inform the reception. Services are subject to availability and are provided with a customised offer. Please communicate your request to the reception.

The Conference Rooms of Mercure Debrecen

• Rose 1 – capacity: 40 persons
• Rose 2 – capacity: 40 persons
• Rose 3 – capacity: 40 persons

The Rose rooms can be connected, accommodating up to 120 persons.

• Iris 1 – capacity: 10 persons
• Iris 2 – capacity: 10 persons

The Iris rooms can be connected, accommodating up to 20 persons.

All rooms are modular spaces equipped with modern AV technology, projector, projection screen, and flipchart.
For a personalised offer, please contact our sales team.

This service is provided by an external partner. Please inform the reception if you wish to request it. The service is available for an additional fee, which is invoiced directly to the guest by the provider.

Underground garage: available for an additional fee.

Surface parking: available in the neighbouring surface parking area, for an additional fee.

Bus parking: available in the neighbouring surface parking area, for an additional fee.

Our hotel provides accessibility for guests with reduced mobility. Our restaurant and public areas are barrier-free, and we also offer a specially designed accessible room.

Available in the lobby.

Our sales team is at your disposal. Please contact the reception for assistance.

If any health-related issue arises, please contact the reception for help. A thermometer and bandages are available at the reception.

The building operates on 230V / 50Hz AC power. The use of immersion heaters or any cooking appliances in guest rooms is strictly prohibited.

Various power adapters (110V / 220V) and plug converters required for international devices can be requested at the reception.

Designated charging station for electric bicycles or other electric vehicles: please ask our reception colleagues for the exact location of the charging point.

Our hotel’s fitness room is located on level -1 and is equipped with cardio and strength machines (treadmill, elliptical trainer, stationary bicycle, weight machine, wall bars).

The fitness room also features a mineral water dispenser, and towels are available for your workout.

The fitness room is open 24 hours a day, every day (24/7) for guests who wish to refresh and energize themselves.

Our hotel accepts cash payments in Hungarian Forint (HUF) and Euro, as well as the following bank cards: VISA, AMEX, Maestro, Eurocard/Mastercard, JCB.

For more information, please contact the reception.

This service is available through external partners. Please contact our reception colleagues with your request.

If you have any complaints or feedback during your stay, please inform the reception. We are here to assist you.

For your convenience, our hotel offers a self check-out system, allowing for a fast and easy departure.

Bicycles and electric scooters are available for rent. For current prices and availability, please contact the reception.

Located on level -1, accessible through the fitness room.
Our Finnish sauna includes a relaxation area and showers.
The fitness room also provides a mineral water dispenser, and towels are available for sauna use.

Please inform the reception if you would like to use the sauna.
The sauna is available daily from 06:00 to 22:00, and will be ready for use after approximately 30 minutes of preheating.

For assistance with lost or found items, please contact our reception colleagues.

An iron and ironing board are standard amenities provided in every room.

This service is available through external partners. Please contact our reception colleagues with your request.