Individual guests may keep their rooms until noon on the day of departure; groups may only have access to their rooms until 10 am on the day of departure. We offer luggage room service all day upon request. The hotel does not take responsibility for loss or damaged properties in the luggage.

Please call reception in any of the following cases, we are more than happy to help: messages, sightseeing, ticket booking, programs, rent a car, rent a bike or roller, transfer service, taxi booking, medical services.

Available at the hotel reception.

Daily change of bed linen upon request, baby cot, extra pillow, extra quilt / wake-up service / daily change of towels upon request, fax and photocopy / adapter (deposit) / bathrobe, slippers, umbrella / sewing kit upon request / toothbrush, comb, razor, shower cap, vanity, body lotion / shoe shine, shoe-horn.

A designated smoking area is 5 metres from the main entrance of the hotel.

Individual guests may use rooms until noon on the day of departure; groups may have access to their rooms until 10 am on the day of departure. We offer luggage room all day long, porterage upon request. The hotel does not take responsibility for not properly closed luggage.

daily change of bed linen upon request / throw rug upon request / daily change of towels upon request / extra pillow upon request / bathrobe, slippers, sewing kit / anti-slip bath math, chair in the bathroom, hairdryer (deposit) / toothbrush, comb, razor, cotton buds, body lotion, shower cap / cot, extra bed / childcare tools / fax and photocopy (payable) / envelope / umbrella (deposit requested) / adapter (deposit requested)

Check-in online 48h before you arrival. Our team will have carefully prepared for your arrival and your room key will be ready! Fast check-out; return your key without having to wait: Your check-out is complete. Your invoice will be sent by e-mail after departure. For detailed information please contact our colleagues at reception.

Photocopying and scanning facilities are available at the hotel reception.

Translation and interpreting Services provided by an external service provider. Please let us know at reception. This service is available at an extra charge, which will be invoiced to the customer by the service provider.

Bicycle rental at the hotel reception for 8000 HUF / bike / 4 hours. Please let the reception know if you need a bike.

Service available through an external service provider. If you would like to request a massage, please contact the reception!

The hotel can provide this service through an external service provider. If you wish to use this service, please contact reception.

Please call the Reception in any of the following cases, we are more than happy to help: messages, sightseeing tours, ticket booking, programs, rent a car, rent a bike, transfer service, taxi booking, currency exchange, medical services, pharmacy, IT support.

Services provided by external service providers. Please ask at the reception for the programme offer! The service ordered is subject to a surcharge depending on the programme package.

The hotel can provide this service through an external service provider. If you wish to use this service, please contact reception.

Located on the ground floor, next to the reception.
Opening hours: 1:00 pm – 11:00 pm

Located on the ground floor at the WINESTONE restaurant.

Opening hours:

Weekdays: 6:30 am – 10:00 am
Weekends: 7:00 am – 11:00 am

Dietary cuisine is available for those with special dietary requirements. For special diets, the hotel may apply a surcharge. Please inform the reception upon arrival if you require a special dietary meal.

The hotel’s a’la carte menu offers a selection of regional flavours.

WINESTONE Restaurant is located on the ground floor. We offer authentic cuisine with special wine selections. Discover the local tastes we have to offer for your pleasure!

Opening hours:

Weekdays: 10:00 am – 11:00 pm
Weekends: 11:00 am – 11:00 pm

Our kitchen is open until 10 pm.

We are more than happy to serve our tasty dishes in your room for a delivery fee. To check the menu please click the button above.

To order by phone:
12:00 pm – 10:00 pm, please dial: 7
10:00 pm – 12:00 pm (limited choice), please dial: 1

An individually controlled air-conditioning unit operates in every room.

Our Double bedrooms are equipped with 180 x 200 cm beds, our Twin bedrooms are equipped with 90 x 200 cm beds.

In line with our environmental guidelines, bed linen in hotel rooms is changed every 3 days or upon specific guest request.

Free WiFi system is available in the hotel rooms and in all public areas. Computer in the Lobby can be used also free of charge.

How to connect?
1. Choose network: MERCURE DEBRECEN
2. Accept Terms & Conditions
3. Connect

The service is available from Monday to Friday, except on public holidays. Clothes dropped off before 9 am on weekdays will be returned 48 hours later, and clothes dropped off on Friday will be returned on the first working day after the weekend. Please call reception (dial 9) for a laundry bag and form.

For a fee, you can use the minibar in the room. The minibar is empty by default and you can request a fill up by the Reception (dial: 9).

All the guest-rooms are non-smoking. Smoking is allowed only on the terrace and next to the main entrance at the designated smoking areas. As we care of the convenience of the next guests staying in our hotel, in case of disrespect we will take the right to charge 200 Euros cleaning fee. Thank you for not smoking!

Upgrade your Standards, go Privilege or beyond. We offer you several extra services, try one of them and let’s awaken your senses. In your room there is a Nespresso coffee machine, bathrobe, slippers, and other bathroom amenities.

Every day from 8:00 am until 4:00 pm. If the “Do not Disturb” sign is placed outside the door, our housekeepers will not disturb you. You can ask for room cleaning later on by notifying the reception, or place the “Please Make Up My Room” sign before 4:00pm.

All rooms are equipped with safe deposit boxes free of charge, which can be operated with a personalized security code. The hotel is not responsible for valuables left out in your room.

Click the button below for the list of TV channels:

The hotel’s conference rooms are available for banqueting events. The organisation of banquets is subject to availability and can be requested together with an individual offer. Please contact the reception desk.

The hotel’s conference rooms can be used for plenary and breakout sessions. The organization of plenary and section meetings is subject to availability and can be requested with an individual offer. Please notify the reception desk of your interest.

Service provided by an external service provider. Please contact the reception desk. The service is available for a surcharge, which will be invoiced by the service provider.

Our hotel offers 2 air-conditioned meeting rooms with natural light that can be sectioned off into smaller conference rooms for your convenience. For further information, please contact the banquet manager, dial: 9

The hotel’s conference rooms can be used for plenary and session meetings. Plenary and section meetings are available subject to availability and can be requested with an individual offer. Please notify the reception desk if you are interested.

Our hotel provides payable underground private parking for € 16 per car, per night.

In the underground garage of the hotel there are 4 parking spaces for charging electric cars.

Service available through external service providers, please contact the reception staff with your requirements.

If you have a complaint about anything during your stay, please contact us at reception. We will do our best to fix or make up for your issues and inconveniences.

220V / 50Hz alternating voltage (AC) is available everywhere in the building. An adapter for international travelers can be requested for at the reception with a deposit. It is FORBIDDEN to operate cooking devices in the rooms.

Located on level -1 of the hotel. Persons under the age of 18 may use the fitness room only if accompanied by an adult.

In case of medical problems, you can ask for medical help at reception. Thermometers and plasters can be requested for at reception.

Iron and ironing boards are available upon request at reception, and will be delivered to your room. For further information, please contact reception.

Ask about the items lost / found in our hotel at the reception!

Services provided by external providers. Please ask the reception for the programme offers.

Our package deals are available in the hotel package offers.

In our hotel you can pay with cash (HUF, EUR), bank and credit card (VISA, AMEX, Maestro, Eurocard / MasterCard, JCB, Diners).

This service is available through external service providers, please contact the reception staff with your requirements.

Service available through external service providers, please contact the reception staff with your requirements.

Our colleagues at reception are ready to assist you.

Available in the lobby.